Summary
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I have a brand new DELL Inspiron 1525 and have loaded Windows Vista Ultimate on it.
It was working fine for 4 days, until it started downloading updates via Windows
Now it fails to boot up with the following symptoms:
1. I get a message saying "Windows failed to start. A recent hardware or software change might be the cause.
To fix the problem:
1. Insert your Windows installation disc and restart the computer.
2. Choose your language settings and click next.
3. Click "repair your computer"
It also gives me the following options:
4. Safe Mode
5. Safe Mode with networking
6. Safe Mode with Command Prompt
7. Last known good configuration
8. Start Windows normally
My actions:
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9. When I attempt to proceed using options 4-6, the screen turns black and just hangs there.
10. If I choose option 6, I also get a list of loaded files. The last loaded file message says:
...
Loaded \Windows\system32\drivers\volmgrx.sys
Loaded \Windows\system32\drivers\atapi.sys
Loaded \Windows\system32\drivers\ataport.sys
Loaded \Windows\system32\drivers\msahci.sys
Loaded \Windows\system32\drivers\fltmgr.sys
Loaded \Windows\system32\drivers\fileinfo.sys"
[Please wait...]
11. I tried booting it with the Vista DVD inserted.
It prompts me to choose an OS to start and displays "Microsoft Windows Vista" as the choice.
Upon pressing ENTER, it takes me to Step 1.
12. I changed the boot sequence to boot up from the Dvd drive. It starts up the Windows installation upon reboot.
Upon getting the Vista menu, I choose to Repair my computer.
13. A message comes up that says:
"Windows found problems with your computer's startup options.
Do you want to apply repairs and restart your computer?"
I click on "Repair and restart".
14. Step 1 shows up again. I choose 8. Start Windows normally.
15. The screen shows the Vista icon and Windows Vista starts up ok.
16. I turned off windows Updates and rebooted the computer and it starts up ok.
Copyright Ashlen Consulting Service c 2007
Tuesday, February 19, 2008
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6 comments:
Thanks! I hope this works for me too! - cherry, philippines
Hi
Thank you for the information. It sounds just like my problems except I have only the factory installed windows vista.
I am still having trouble.
Any other suggestions would be so wonderful (this is my son's compture 13- with autism he is in full meltdown!!!)
wew.. I have same problem with my vista ultimate..
Thanks for the tips that I hope I can resolve my problem with your tips :)
all you need to do is to hold the F8 key when you boot up your pc (vista), you 'll get a menu just go to the one saying restore to last known good configuration.
Problems solved.
bakus, better re-read my post.
i am having the same problem but i am not getting options for safe mode, command prompt etc...and changing the boot sequence isnt helping me access my windows 7 disc. what can i do?
yrubinucf@yahoo.com
thanks!
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